Last updated: November 11, 2026
30-day returns
If you are not happy with your order, you can return it within 30 days of delivery.
What can be returned
- Items must be unworn, undamaged and in their original packaging.
- For hygiene reasons, earrings can only be returned if they arrived damaged or wrong.
How to start a return
- Email internationalrevon@gmail.com with your order number and the item you want to return.
- We reply within 1–2 business days with the return address and instructions. Please contact us before sending anything, because returns go to a different address.
- Pack the item safely and send it with a tracked service.
Return shipping
The customer pays for return shipping. If your item arrived damaged, faulty or not what you ordered, email us a photo within 7 days of delivery. We will send a free replacement or a full refund, and you pay nothing.
Refunds
Once we receive and check your return, we email you. Approved refunds go back to your original payment method within 5–10 business days. Shipping was free, so nothing is deducted for it.
Exchanges
Want a different letter or style? Email us and we will help. The fastest way is to return the original and place a new order.